{"id":1196,"date":"2020-03-23T12:56:31","date_gmt":"2020-03-23T17:56:31","guid":{"rendered":"https:\/\/www.radiosity.club\/?page_id=1196"},"modified":"2026-07-02T19:19:10","modified_gmt":"2026-07-03T00:19:10","slug":"soporte","status":"publish","type":"page","link":"https:\/\/www.radiosity.club\/es\/soporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section et_animated et_pb_section_parallax section_has_divider et_pb_bottom_divider\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-section-0\" style=\"background-image:url(https:\/\/www.radiosity.club\/wp-content\/uploads\/2019\/10\/isp-05.png)\"><\/span><\/span><div class=\"et_pb_row_0 et_pb_row et_block_row et_animated et_pb_row_fullwidth\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_dark et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><h1>Soporte T\u00e9cnico<\/h1>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><h2>Requerimientos de Sistema<\/h2>\n<\/div><\/div><div class=\"et_pb_accordion_0 et_pb_accordion et_animated et_pb_module et_block_module\"><div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_section_parallax et_pb_toggle_open et_block_module\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-accordion-item-0\" style=\"background-image:url(https:\/\/www.radiosity.club\/wp-content\/uploads\/2019\/10\/isp-08.png)\"><\/span><\/span><h5 class=\"et_pb_toggle_title\">Android TV o Smart TV<\/h5><div class=\"et_pb_toggle_content\"><p>En Televisores Android, nuestra aplicaci\u00f3n Radiosity se instala directamente en el sistema operativo del televisor. En los televisores inteligentes, primero debemos validar si es posible instalar desde fuentes no reconocidas a trav\u00e9s de la aplicaci\u00f3n oficial de descarga. El televisor debe estar conectado a Internet a trav\u00e9s de Wifi o cable Ethernet.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_section_parallax et_pb_toggle_close et_block_module\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-accordion-item-1\" style=\"background-image:url(https:\/\/www.radiosity.club\/wp-content\/uploads\/2019\/10\/isp-08.png)\"><\/span><\/span><h5 class=\"et_pb_toggle_title\">TV HD<\/h5><div class=\"et_pb_toggle_content\"><p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-73 size-full alignleft\" src=\"https:\/\/i0.wp.com\/www.radiosity.club\/wp-content\/uploads\/2019\/10\/firestick.jpg?resize=275%2C183&#038;ssl=1\" alt=\"Fire Stick\" width=\"275\" height=\"183\" \/>En caso de que su televisor no sea Smart TV o Android TV, se requiere el uso de un dispositivo de transmisi\u00f3n por Internet. Proporcionamos el Amazon Fire Stick por un costo razonable, pero puede comprarlo directamente si lo desea. Otras opciones son Mi Box, Nvidia Shield, Mag 250\/254 o cualquier caja que tenga sistema operativo Android.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_section_parallax et_pb_toggle_close et_block_module\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-accordion-item-2\" style=\"background-image:url(https:\/\/www.radiosity.club\/wp-content\/uploads\/2019\/10\/isp-08.png)\"><\/span><\/span><h5 class=\"et_pb_toggle_title\">Tableta Android<\/h5><div class=\"et_pb_toggle_content\"><p>Podr\u00e1 instalar nuestra aplicaci\u00f3n Radiosity en su tableta con Android OS 5.0 o superior<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_section_parallax et_pb_toggle_close et_block_module\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-accordion-item-3\" style=\"background-image:url(https:\/\/www.radiosity.club\/wp-content\/uploads\/2019\/10\/isp-08.png)\"><\/span><\/span><h5 class=\"et_pb_toggle_title\">Tel\u00e9fonos Android<\/h5><div class=\"et_pb_toggle_content\"><p>Podr\u00e1 instalar nuestra aplicaci\u00f3n Radiosity en su tel\u00e9fono con Android OS 5.0 o superior<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Preguntas Frecuentes<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module\"><h2 class=\"et_pb_toggle_title\">\u00bfQu\u00e9 es Radiosity Club?<\/h2><div class=\"et_pb_toggle_content clearfix\"><p>Somos un proveedor de servicios de IPTV que le ofrece acceso ILIMITADO a m\u00e1s de 4,000 nuevas pel\u00edculas, programas de TV, documentales, pel\u00edculas, contenido XXX para adultos y los canales de TV en vivo m\u00e1s populares en los Estados Unidos. Con la excelente programaci\u00f3n que amas. Adem\u00e1s, tendr\u00e1 acceso a m\u00e1s de 80 canales de televisi\u00f3n en espa\u00f1ol, incluidos paquetes incre\u00edbles como Deportes (UFC, WWE, F\u00fatbol, NFL, NBA, MLB), Noticias, Novelas, Televisa, TV Azteca y m\u00e1s.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module\"><h2 class=\"et_pb_toggle_title\">\u00bfD\u00f3nde puedo usar el servicio?<\/h2><div class=\"et_pb_toggle_content clearfix\"><div class=\"tlid-input input\">\n<div class=\"source-wrap\">\n<div class=\"input-full-height-wrapper tlid-input-full-height-wrapper\">\n<div class=\"source-input\">\n<div class=\"source-footer-wrap source-or-target-footer\">\n<div class=\"character-count tlid-character-count\">\n<div class=\"cc-ctr normal\">Nuestro servicio est\u00e1 disponible para ver en l\u00ednea en cualquier lugar (en todo el mundo), en cualquier momento utilizando cualquiera de los siguientes decodificadores:<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"tlid-results-container results-container\">\n<div class=\"tlid-result result-dict-wrapper\">\n<div class=\"result tlid-copy-target\">\n<div class=\"text-wrap tlid-copy-target\">\n<ul>\n<li class=\"result-shield-container tlid-copy-target\" tabindex=\"0\"><span class=\"tlid-translation translation\" lang=\"es\"><span title=\"\">Decodificadores de Android (Fire Stick)<\/span><\/span><\/li>\n<li class=\"result-shield-container tlid-copy-target\" tabindex=\"0\"><span class=\"tlid-translation translation\" lang=\"es\"><span title=\"\">Tabletas Android<\/span><\/span><\/li>\n<li class=\"result-shield-container tlid-copy-target\" tabindex=\"0\"><span class=\"tlid-translation translation\" lang=\"es\"><span title=\"\">Smartphones Android<\/span><\/span><\/li>\n<li class=\"result-shield-container tlid-copy-target\" tabindex=\"0\"><span class=\"tlid-translation translation\" lang=\"es\"><span title=\"\">MAG250 \/ 254<\/span><\/span><\/li>\n<\/ul>\n<p><span class=\"tlid-translation translation\" lang=\"es\"><span class=\"\" title=\"\">y una conexi\u00f3n de internet dedicada de al menos 2 Mbps.<\/span> <span title=\"\">Puede ser Wifi o LTE<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module\"><h2 class=\"et_pb_toggle_title\">\u00bfSe requiere un contrato?<\/h2><div class=\"et_pb_toggle_content clearfix\"><p>Nuestro servicio se basa en planes de suscripci\u00f3n. Puede elegir entre 30 d\u00edas, 180 d\u00edas y hasta un a\u00f1o completo de servicio. Todos los planes expiran pasado el lapso de tiempo comprado, sin contratos u obligaciones de renovaci\u00f3n o pagos mensuales. T\u00fa decides cu\u00e1ndo quieres renovar tu servicio.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module\"><h2 class=\"et_pb_toggle_title\">\u00bfPor qu\u00e9 necesito una cuenta por dispositivo?<\/h2><div class=\"et_pb_toggle_content clearfix\"><p>Las suscripciones son individuales por dispositivo porque cada conexi\u00f3n representa un canal de acceso al servidor. De esta manera podemos controlar el acceso no autorizado y mantener una mejor proporci\u00f3n de usuarios concurrentes por ancho de banda en nuestros canales.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module\"><h2 class=\"et_pb_toggle_title\">\u00bfPor qu\u00e9 me sale No Signal en un canal?<\/h2><div class=\"et_pb_toggle_content clearfix\"><p>Estamos trabajando constantemente para proporcionarles la mejor conexi\u00f3n a las se\u00f1ales de diferentes canales. Algunas veces algunas conexiones est\u00e1n saturadas y there is a No Signal por el l\u00edmite de usuarios concurrentes, escr\u00edbanos para resolver esta situaci\u00f3n lo antes posible.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module\"><h2 class=\"et_pb_toggle_title\">La Se\u00f1al se ve entrecortada<\/h2><div class=\"et_pb_toggle_content clearfix\"><p>Valide que su conexi\u00f3n a Internet no est\u00e9 detr\u00e1s de un proxy, reinicie la aplicaci\u00f3n Radiosity y vuelva a intentarlo. En la mayor\u00eda de los casos, ocurre por latencia en la conexi\u00f3n de red. Una vez reiniciado, el b\u00fafer de su conexi\u00f3n se vac\u00eda y permite una conexi\u00f3n m\u00e1s r\u00e1pida.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module\" href=\"#open-overlay\" id=\"overlay_unique_id_273\">Env\u00ede su Pregunta<\/a><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section et_animated et_pb_section_parallax section_has_divider et_pb_top_divider\"><div class=\"et_pb_top_inside_divider et-no-transition\"><\/div><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-section-3\" style=\"background-image:url(https:\/\/www.radiosity.club\/wp-content\/uploads\/2019\/10\/isp-08.png)\"><\/span><\/span><div class=\"et_pb_row_5 et_pb_row et_block_row et_pb_row_fullwidth\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_dark et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><h2>Entretenimiento sin fronteras a un precio inmejorable<\/h2>\n<h3>RADIOSITY CLUB<\/h3>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1196","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/pages\/1196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/comments?post=1196"}],"version-history":[{"count":12,"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/pages\/1196\/revisions"}],"predecessor-version":[{"id":8668,"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/pages\/1196\/revisions\/8668"}],"wp:attachment":[{"href":"https:\/\/www.radiosity.club\/es\/wp-json\/wp\/v2\/media?parent=1196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}